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Merchant Support Specialist

Orbit Retail Tech · Bolton, Ontario

  • Compensation $119,000–$162,000 CAD per year
  • Arrangement Hybrid
  • Industry Information Technology
  • Experience Director
collaboration compliance delivery leadership planning support

Job description

About Orbit Retail Tech Orbit builds and operates retail technology platforms—catalog, checkout, and store associate tools. We hire builders who care about reliability during peak seasons and clear merchant support. Role summary We're hiring a Merchant Support Specialist to support work in retail technology & e-commerce ops. You'll collaborate across teams, keep work organized, and communicate clearly with partners and stakeholders. Responsibilities - Plan and execute assigned work with high ownership - Maintain clean documentation and reliable handoffs - Coordinate with leads and stakeholders; escalate risks early - Contribute to continuous improvement of team processes Requirements - Relevant diploma/degree or equivalent experience - Strong communication and documentation habits - Comfort working independently and as part of a team Nice to have - Experience in retail technology & e-commerce ops - Familiarity with common tooling used in this function

Complete vacancy record

All fields stored for this vacancy (same order as the database table). Empty fields show as —.

Field Value
Vacancy ID 398
Employer account ID 486
Company name Orbit Retail Tech
Company logo (file path) logos/orbit-retail-tech.svg
Job title Merchant Support Specialist
Work arrangement Hybrid
Location Bolton, Ontario
Description
About Orbit Retail Tech Orbit builds and operates retail technology platforms—catalog, checkout, and store associate tools. We hire builders who care about reliability during peak seasons and clear merchant support. Role summary We're hiring a Merchant Support Specialist to support work in retail technology & e-commerce ops. You'll collaborate across teams, keep work organized, and communicate clearly with partners and stakeholders. Responsibilities - Plan and execute assigned work with high ownership - Maintain clean documentation and reliable handoffs - Coordinate with leads and stakeholders; escalate risks early - Contribute to continuous improvement of team processes Requirements - Relevant diploma/degree or equivalent experience - Strong communication and documentation habits - Comfort working independently and as part of a team Nice to have - Experience in retail technology & e-commerce ops - Familiarity with common tooling used in this function
Compensation (stored) $119,000–$162,000 CAD per year
Status published
Created at 2026-07-16 20:53:59
Updated at 2026-07-16 20:53:59
Published at 2026-07-16 20:53:59
Keywords (stored) collaboration, compliance, delivery, leadership, planning, support
Industry Information Technology
Experience level Director
Publication Paid Until 2026-09-14 20:54:00
Listing Boost Until